Public Alerts & Notices
This webpage is regularly updated with the most recent informational alerts and notices for all Department facilities and offices in the state of Washington. Please refer to the alerts and notices provided below for information that may impact your travel plans.
Prison Facility Alerts & Notices
See prison facility notices below for information that may impact your travel plans. Please be advised that unforeseen security problems may interfere with visiting, causing delayed, shortened, suspended or cancelled visits. This is unusual, but it does occasionally occur.
Airway Heights Corrections Center (AHCC)
- November 18 - November 22, 2024: Securus Video Connect will be unavailable while a system update is performed
- Any existing scheduled remote or onsite video calls will be canceled.
- If your video call date arrives and it hasn’t been canceled yet, you will receive an error message if you attempt to start or join the session.
- Sessions scheduled to occur after November 18, 2024 at 6 p.m. PST will be automatically refunded – there is no need to contact the customer care center.
- No new remote or onsite video calls can be scheduled during the downtime, even if the requested date is after November 22, 2024.
- You should wait to access Securus Video Connect until Monday, November 25, 2024. Please do not attempt to create a new account, log in to an existing account, schedule or attend any sessions before then.
- Securus is dedicated to continually upgrading its services to keep loved ones better connected. Thank you for your patience during this update.
- Learn more and contact Securus
Cedar Creek Corrections Center (CCCC)
New Visiting Hours!
- November 18 - November 22, 2024: Securus Video Connect will be unavailable while a system update is performed
- Any existing scheduled remote or onsite video calls will be canceled.
- If your video call date arrives and it hasn’t been canceled yet, you will receive an error message if you attempt to start or join the session.
- Sessions scheduled to occur after November 18, 2024 at 6 p.m. PST will be automatically refunded – there is no need to contact the customer care center.
- No new remote or onsite video calls can be scheduled during the downtime, even if the requested date is after November 22, 2024.
- You should wait to access Securus Video Connect until Monday, November 25, 2024. Please do not attempt to create a new account, log in to an existing account, schedule or attend any sessions before then.
- Securus is dedicated to continually upgrading its services to keep loved ones better connected. Thank you for your patience during this update.
- Learn more and contact Securus
Clallam Bay Corrections Center (CBCC)
- November 18 - November 22, 2024: Securus Video Connect will be unavailable while a system update is performed
- Any existing scheduled remote or onsite video calls will be canceled.
- If your video call date arrives and it hasn’t been canceled yet, you will receive an error message if you attempt to start or join the session.
- Sessions scheduled to occur after November 18, 2024 at 6 p.m. PST will be automatically refunded – there is no need to contact the customer care center.
- No new remote or onsite video calls can be scheduled during the downtime, even if the requested date is after November 22, 2024.
- You should wait to access Securus Video Connect until Monday, November 25, 2024. Please do not attempt to create a new account, log in to an existing account, schedule or attend any sessions before then.
- Securus is dedicated to continually upgrading its services to keep loved ones better connected. Thank you for your patience during this update.
- Learn more and contact Securus
Coyote Ridge Corrections Center (CRCC)
- November 18 - November 22, 2024: Securus Video Connect will be unavailable while a system update is performed
- Any existing scheduled remote or onsite video calls will be canceled.
- If your video call date arrives and it hasn’t been canceled yet, you will receive an error message if you attempt to start or join the session.
- Sessions scheduled to occur after November 18, 2024 at 6 p.m. PST will be automatically refunded – there is no need to contact the customer care center.
- No new remote or onsite video calls can be scheduled during the downtime, even if the requested date is after November 22, 2024.
- You should wait to access Securus Video Connect until Monday, November 25, 2024. Please do not attempt to create a new account, log in to an existing account, schedule or attend any sessions before then.
- Securus is dedicated to continually upgrading its services to keep loved ones better connected. Thank you for your patience during this update.
- Learn more and contact Securus
- December 7, 2024: No AM visitation for both MSU and MSC. Visiting will resume at 5:00 p.m. until close.
Mission Creek Corrections Center for Women (MCCCW)
- November 18 - November 22, 2024: Securus Video Connect will be unavailable while a system update is performed
- Any existing scheduled remote or onsite video calls will be canceled.
- If your video call date arrives and it hasn’t been canceled yet, you will receive an error message if you attempt to start or join the session.
- Sessions scheduled to occur after November 18, 2024 at 6 p.m. PST will be automatically refunded – there is no need to contact the customer care center.
- No new remote or onsite video calls can be scheduled during the downtime, even if the requested date is after November 22, 2024.
- You should wait to access Securus Video Connect until Monday, November 25, 2024. Please do not attempt to create a new account, log in to an existing account, schedule or attend any sessions before then.
- Securus is dedicated to continually upgrading its services to keep loved ones better connected. Thank you for your patience during this update.
- Learn more and contact Securus
Monroe Correctional Complex (MCC)
- November 18 - November 22, 2024: Securus Video Connect will be unavailable while a system update is performed
- Any existing scheduled remote or onsite video calls will be canceled.
- If your video call date arrives and it hasn’t been canceled yet, you will receive an error message if you attempt to start or join the session.
- Sessions scheduled to occur after November 18, 2024 at 6 p.m. PST will be automatically refunded – there is no need to contact the customer care center.
- No new remote or onsite video calls can be scheduled during the downtime, even if the requested date is after November 22, 2024.
- You should wait to access Securus Video Connect until Monday, November 25, 2024. Please do not attempt to create a new account, log in to an existing account, schedule or attend any sessions before then.
- Securus is dedicated to continually upgrading its services to keep loved ones better connected. Thank you for your patience during this update.
- Learn more and contact Securus
- Friday, November 22, 2024 SRTC visiting will be closed 12:30 p.m. – 3:30 p.m.
- Sunday, November 24, 2024: WSR visiting will be closed 12:30 p.m. – 3:30 p.m.
- Sunday, December 8, 2024: TRU visiting will be closed 12:30 p.m. – 3:30 p.m.
- Saturday, December 21, 2024: TRU visiting will be closed 12:30 p.m. – 3:30 p.m.
- Sunday, December 22, 2024: MSU visiting will be closed 12:30 p.m. - 3:30 p.m.
Olympic Corrections Center (OCC)
- November 18 - November 22, 2024: Securus Video Connect will be unavailable while a system update is performed
- Any existing scheduled remote or onsite video calls will be canceled.
- If your video call date arrives and it hasn’t been canceled yet, you will receive an error message if you attempt to start or join the session.
- Sessions scheduled to occur after November 18, 2024 at 6 p.m. PST will be automatically refunded – there is no need to contact the customer care center.
- No new remote or onsite video calls can be scheduled during the downtime, even if the requested date is after November 22, 2024.
- You should wait to access Securus Video Connect until Monday, November 25, 2024. Please do not attempt to create a new account, log in to an existing account, schedule or attend any sessions before then.
- Securus is dedicated to continually upgrading its services to keep loved ones better connected. Thank you for your patience during this update.
- Learn more and contact Securus
Stafford Creek Corrections Center (SCCC)
- November 18 - November 22, 2024: Securus Video Connect will be unavailable while a system update is performed
- Any existing scheduled remote or onsite video calls will be canceled.
- If your video call date arrives and it hasn’t been canceled yet, you will receive an error message if you attempt to start or join the session.
- Sessions scheduled to occur after November 18, 2024 at 6 p.m. PST will be automatically refunded – there is no need to contact the customer care center.
- No new remote or onsite video calls can be scheduled during the downtime, even if the requested date is after November 22, 2024.
- You should wait to access Securus Video Connect until Monday, November 25, 2024. Please do not attempt to create a new account, log in to an existing account, schedule or attend any sessions before then.
- Securus is dedicated to continually upgrading its services to keep loved ones better connected. Thank you for your patience during this update.
- Learn more and contact Securus
- Saturday, December 7, 2024: Visiting will be closed until 4:45 p.m.
- Sunday, December 8, 2024: Visiting will be closed until 4:45 p.m.
Washington Corrections Center (WCC)
- November 18 - November 22, 2024: Securus Video Connect will be unavailable while a system update is performed
- Any existing scheduled remote or onsite video calls will be canceled.
- If your video call date arrives and it hasn’t been canceled yet, you will receive an error message if you attempt to start or join the session.
- Sessions scheduled to occur after November 18, 2024 at 6 p.m. PST will be automatically refunded – there is no need to contact the customer care center.
- No new remote or onsite video calls can be scheduled during the downtime, even if the requested date is after November 22, 2024.
- You should wait to access Securus Video Connect until Monday, November 25, 2024. Please do not attempt to create a new account, log in to an existing account, schedule or attend any sessions before then.
- Securus is dedicated to continually upgrading its services to keep loved ones better connected. Thank you for your patience during this update.
- Learn more and contact Securus
- Saturday, November 23, 2024: Visiting will be closed from 10:00 a.m. to 4:00 p.m.
- Monday, November 25, 2024: Visiting will be closed from 10:00 a.m. to 2:30 p.m.
- Saturday, December 7, 2024: Visiting will be closed from 10:00 a.m. to 4:00 p.m.
- Sunday, December 8, 2024: Visiting will be closed from 10:00 a.m. to 4:00 p.m.
Washington Corrections Center for Women (WCCW)
- November 18 - November 22, 2024: Securus Video Connect will be unavailable while a system update is performed
- Any existing scheduled remote or onsite video calls will be canceled.
- If your video call date arrives and it hasn’t been canceled yet, you will receive an error message if you attempt to start or join the session.
- Sessions scheduled to occur after November 18, 2024 at 6 p.m. PST will be automatically refunded – there is no need to contact the customer care center.
- No new remote or onsite video calls can be scheduled during the downtime, even if the requested date is after November 22, 2024.
- You should wait to access Securus Video Connect until Monday, November 25, 2024. Please do not attempt to create a new account, log in to an existing account, schedule or attend any sessions before then.
- Securus is dedicated to continually upgrading its services to keep loved ones better connected. Thank you for your patience during this update.
- Learn more and contact Securus
Washington State Penitentiary (WSP)
- November 18 - November 22, 2024: Securus Video Connect will be unavailable while a system update is performed
- Any existing scheduled remote or onsite video calls will be canceled.
- If your video call date arrives and it hasn’t been canceled yet, you will receive an error message if you attempt to start or join the session.
- Sessions scheduled to occur after November 18, 2024 at 6 p.m. PST will be automatically refunded – there is no need to contact the customer care center.
- No new remote or onsite video calls can be scheduled during the downtime, even if the requested date is after November 22, 2024.
- You should wait to access Securus Video Connect until Monday, November 25, 2024. Please do not attempt to create a new account, log in to an existing account, schedule or attend any sessions before then.
- Securus is dedicated to continually upgrading its services to keep loved ones better connected. Thank you for your patience during this update.
- Learn more and contact Securus
Community Facility & Office Alerts
Business Offices
- None at this time.
Community Field Offices
- Wednesday, November 20, 2024:The Tri-City Annex offices (Kennewick Field Offices) are closed today due to a water issue in the building. DOC facilities staff are working with the property management company to get it cleaned up so the building can be safely occupied.
Community Justice Centers
Reentry Centers
- Effective September 30, 2024: The Bishop Lewis House Reentry Center in King County will officially close. All staff and residents of Bishop Lewis House Reentry Center were relocated to other facilities beginning in November 2023.
- Two other King County reentry centers, Reynolds and Helen B. Ratcliff House, remain open to serve individuals transitioning to King and surrounding counties who are eligible and suitable for a reentry center pathway to home.
- Monday, July 1, 2024: Individuals seeking placement at a Reentry Center from Pierce County are being screening and directed to Reentry Centers in King, Kitsap, Thurston, and Cowlitz counties.
Sign-up for Emergency & Incident Alerts
The Department of Corrections (DOC) is now able to send you emergency alerts, as well as non-emergency incident alerts, via text message, email, pager, and/or voice mail.
- Emergency Alerts: Could include hazards that require action be taken such as an evacuation, prison lock down, prison escapees, or other severe events.
- Non-Emergency Incident Alerts Could include significant transportation problems with prolonged impacts, or significant ongoing Corrections exercises or other activity.
This system will not be used for routine informational notices (see Prison Facility Alerts & Notices for this information). Alerts are provided free of charge, however, standard text messaging rates and other charges may apply.
Subscribe Modify Subscription Unsubscribe