Contact Family Services
See the main Contact Us webpage for other Department contacts.
Office Hours
Monday – Friday
8:00 a.m. – 5:00 p.m.
Physical & Mailing Address
Statewide Family Services
| Carrie Kendig (email), Family Services Program Manager | (253) 680-2617 |
Family Services Specialists (About Family Service Specialists)
| Michael Eby (email), NW Region Family Services Specialist Prisons: CBCC, MCCCW, OCC, WCC | Work Release: Bishop Lewis, Helen B. Ratcliff, Madison Inn, Progress House, Rap House & Lincoln Park, Reynolds |
(360) 725-8761 |
| Caroline Melhuish (email), SW Region Family Services Specialist Prisons: CCCC, LCC, SCCC, WCCW | Work Release: Clark County, Longview, Olympia |
(360) 449-7652 |
| William "Bill" Copland (email), SE Region Family Services Specialist Prisons: CRCC, WSP, Yakima Women's Overpopulation | Work Release: Ahtanum View, Peninsula |
(509) 734-5676 |
| Gheorghe Turcin (email), NE Region Family Services Specialist Prisons: AHCC, MCC | Work Release: Bellingham, Brownstone, Eleanor Chase House, Snohomish |
(509) 324-8357 |
Statewide Family Council Program
| Scott Russell (email), Deputy Director | (360) 725-8840 |
| Debra Dobson (email), Executive Secretary | (360) 725-8841 |
Local Family Council Representatives
Representatives listed below are family members of inmates whom have been elected to a Local Family Council (LFC) officer position (Family Chair or Family Secretary) by majority vote. See the Regional Liaisons for DOC contacts for each prison facility.
Other Government Resources
Below are a few contact resources from other Washington State government agencies that may be relevant and/or helpful.
Department of Social & Health Services (DSHS) | |
|---|---|
| General Information/Ask DSHS | (800) 737-0617 Email Ask DSHS |
| Alcohol/Drug Use & Mental Health | (877) 301-4557 |
| Child Support/Support Enforcement | (800) 457-6202 |
| Community Services Benefits, childcare, housing needs, etc. Replace lost or stolen Quest/EBT card: (888) 328-9271 |
(877) 501-2233 |
| Report Abuse & Neglect (Child/Vulnerable Adult) | (866) 363-4276 |
Health Care Authority (HCA) | |
| Apple Health (Medicaid) | (800) 562-3022 Email Medicaid |
Family Help Line
A statewide, toll-free telephone line offered by the Parent Trust for Washington Children (PTWC) non-profit organization. Parenting coaches are available Monday – Friday, 9:00 a.m. – 5:00 p.m., to give individualized support, information and referrals, parenting education and techniques, and assistance with stress reduction and advocacy.
| Family Help Line | (800) 932-HOPE (4673) |
| You will hear a brief instruction message. Press "2" if you would like to speak with or leave a message with a parenting coach, or press "4" if you like to access the parent information line. | |