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Contact Family Services

See the main Contact Us webpage for other Department contacts.

Office Hours

Monday – Friday
8:00 a.m. – 5:00 p.m.

Physical & Mailing Address

Headquarters (HQ)

Family Services (About Family Service Specialists)

Statewide Family Services
Lodging and Transportation Assistance Program
Lorne Spooner Director for Correctional Services
Dawn Taylor Corrections Manager – Family and Volunteer Services (360) 580-3945
Nancy Simmons Corrections Specialist 4 – Family and Volunteer Programs (360) 791-2538
Brenda Lopez Corrections Specialist 4 – Parent Navigator
Terren Beeman Corrections Specialist 4 – Parent Navigator

Statewide Family Council Program

Sarah Leon, Co-Chair
Greg Mansfield, Vice Chair
Vacant, DOC Co-Secretary
James Key, SFC Department DOC Co-Chair (360) 725-8202
Charissa Reno, SFC Department DOC Co-Secretary

Statewide Family Council Representatives

Airway Heights Corrections Center (AHCC) Ellen Hargrove
Cedar Creek Corrections Center (CCCC) Diane Sifres
Clallam Bay Corrections Center (CBCC) Jeanette (Nettie) Reed
Coyote Ridge Corrections Center (CRCC) Scarlett Williams
Mission Creek Corrections Center for Women (MCCCW) Vacant
Monroe Corrections Center (MCC) Danielle White
Olympic Corrections Center (OCC) Jennifer Schaibly
Stafford Creek Corrections Center (SCCC) Daphne Nolte
Washington Corrections Center (WCC) Felix D'Allesandro
Washington Corrections Center for Women (WCCW) Vacant
Washington State Penitentiary (WSP) Vacant

Local Family Council Representatives

Representatives listed below are family members of inmates whom have been elected to a Local Family Council (LFC) officer position (Family Chair or Family Secretary) by majority vote. See the Regional Liaisons for DOC contacts for each prison facility.

Airway Heights Corrections Center (AHCC) Family Co-Chair: Vacant
AHCC Co-Chair: Kay Heinrich
Family Co-Secretary: Vacant
AHCC Co-Secretary: Taylor Jordan
Cedar Creek Corrections Center (CCCC) Family Co-Chair: Devorah Harris
CCCC Co-Chair: Tim Thrasher
Family Co-Secretary: Vacant
CCCC Co-Secretary: Erika Schlund
Clallam Bay Corrections Center (CBCC) Family Co-Chair: Jeanette (Nettie) Reed
CBCC Co-Chair: Julie Smith
Family Co-Secretary: Tanya Auger
CBCC Co-Secretary: Tanja Cain
Coyote Ridge Corrections Center (CRCC) Family Co-Chair: Mary Mansour
CRCC Co-Chair: Vaaia Gaines
Family Co-Secretary: Karlina Tasker
CRCC Co-Secretary: Cecilia Madrigal
Mission Creek Corrections Center for Women (MCCCW) Family Co-Chair: Lori Karhn
MCCCW Co-Chair: Arminda Miller
Family Co-Secretary: Vacant
MCCCW Co-Secretary: Theresa Boyer
Monroe Corrections Center (MCC) Family Co-Chair: Josephine (Jo) Johnson
MCC Co-Chair: Paula Chandler
Family Co-Secretary: Danica Seavoy
MCC Co-Secretary: Vacant
Olympic Corrections Center (OCC) Family Co-Chair: Schyler Robinson
OCC Co-Chair: Scott Speer
Family Co-Secretary: Vacant
OCC Co-Secretary: Elena Friesz
Stafford Creek Corrections Center (SCCC) Family Co-Chair: Vacant
SCCC Co-Chair: Jason Bennett
Family Co-Secretary: Kellie Keen
SCCC Co-Secretary: Amber Carlson
Washington Corrections Center (WCC) Family Co-Chair: Kristel Monte
WCC Co-Chair: Theresa Cohn
Family Co-Secretary: Meghan Longan
WCC Co-Secretary: Jennifer Allmendinger
Washington Corrections Center for Women (WCCW) Family Co-Chair:Greg Mansfield
WCCW Co-Chair: Charlotte Headley
Family Co-Secretary:Dina Johnson
WCCW Co-Secretary: Melissa Johnson
Washington State Penitentiary (WSP) Family Co-Chair: Lisa Green
WSP Co-Chair: Brad Bowman
Family Co-Secretary: Vacant
WSP Co-Secretary: Theresa Vanderbeck

Other Government Resources

Below are a few contact resources from other Washington State government agencies that may be relevant and/or helpful.

Department of Social & Health Services (DSHS)

General Information/Ask DSHS (800) 737-0617
Alcohol/Drug Use & Mental Health (877) 301-4557
Child Support/Support Enforcement (800) 457-6202
Community Services
Benefits, childcare, housing needs, etc. Replace lost or stolen Quest/EBT card: (888) 328-9271
(877) 501-2233
Report Abuse & Neglect (Child/Vulnerable Adult) (866) 363-4276

Health Care Authority (HCA)

Apple Health (Medicaid) (800) 562-3022

Family Help Line

A statewide, toll-free telephone line offered by the Parent Trust for Washington Children (PTWC) non-profit organization. Parenting coaches are available Monday – Friday, 9:00 a.m. – 5:00 p.m., to give individualized support, information and referrals, parenting education and techniques, and assistance with stress reduction and advocacy.

Family Help Line (800) 932-HOPE (4673)
You will hear a brief instruction message. Press "2" if you would like to speak with or leave a message with a parenting coach, or press "4" if you like to access the parent information line.