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Contact Health Services

See below for Contracts, Claims, Benefits, and other Health Services related contacts. Refer to the main Contact Us webpage for other Department contacts.

Office Hours

Monday – Friday
8:00 a.m. – 5:00 p.m.

Physical Address

HQ Location & Directions


If you have questions regarding the healthcare that an inmate is receiving, please call the facility where they are incarcerated.


HQ Health Services Main Line (360) 725-8700
Health Services Manager Roster (pdf)  


Medicaid Benefits Inquiry (360) 725-8298

Extraordinary Medical Placement Requests

See RCW 72.09.620 for more information about extraordinary medical placement requests.

Extraordinary Medical Placement Inquiry  

Medical Records Requests

See DOC Policy 640.020 Offender Health Record Management (pdf) for more information about the handling of inmate health records.

Requests from Healthcare Providers (360) 273-9420 Confidential Fax
Kathy Kincaid, Health Records Supervisor (360) 664-3395
All Other Requesters Public Records Request

Contracts & Claims (Healthcare Providers Only)

Kimberlie Kennard , Contracts Claims & Benefits Manager (360) 522-2530
Confidential Fax (360) 586-1320
Claims Inquiry (360) 725-8298
Medical Contracts Inquiry (360) 725-8721