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Contact Health Services

See below for Contracts, Claims, Benefits, and other Health Services related contacts. Refer to the main Contact Us webpage for other Department contacts.

Office Hours

Monday – Friday
8:00 a.m. – 5:00 p.m.

Physical Address

HQ Location & Directions


If you have questions regarding the healthcare that an incarcerated individual is receiving, please call the facility where they are incarcerated.


HQ Health Services Main Line (360) 725-8700
Health Services Manager Roster (pdf)  


Medicaid Benefits Inquiry (360) 725-8298

Extraordinary Medical Placement Requests

See RCW 9.94A.728 for more information about extraordinary medical placement requests.

Extraordinary Medical Placement Inquiry  

Medical Records Requests

See DOC 640.020 Health Record Management (pdf) for more information about the handling of incarcerated individual health records.

Requests from Healthcare Providers (360) 273-9420 Confidential Fax for Healthcare Providers
Kathy Kincaid, Health Records Supervisor (360) 407-5704
All Other Requesters Public Records Request

Contracts & Claims (Healthcare Providers Only)

Kimberlie Kennard , Contracts Claims & Benefits Manager (360) 725-8298
Confidential Fax (360) 586-1320
Claims Inquiry (360) 725-8298
Medical Contracts Inquiry (360) 819-6479