Contact Health Services
See below for Contracts, Claims, Benefits, and other Health Services related contacts. Refer to the main Contact Us webpage for other Department contacts.
Office Hours
Monday – Friday
8:00 a.m. – 5:00 p.m.
Physical Address
Contact
If you have questions regarding the healthcare that an incarcerated individual is receiving, please call the facility where they are incarcerated.
Administration
| HQ Health Services Main Line (email) | (360) 725-8700 |
| Health Services Manager Roster (pdf) |
Benefits
| Medicaid Benefits Inquiry (email) | (360) 725-8298 |
Extraordinary Medical Placement Requests
See RCW 9.94A.728 for more information about extraordinary medical placement requests.
| Extraordinary Medical Placement Inquiry (email) |
Medical Records Requests
See DOC 640.020 Health Record Management (pdf) for more information about the handling of incarcerated individual health records.
| Requests from Healthcare Providers(email) | (360) 273-9420 Confidential Fax for Healthcare Providers |
| Kathy Kincaid (email), Health Records Supervisor | (360) 407-5704 |
| All Other Requesters | Public Records Request |
Contracts & Claims (Healthcare Providers Only)
| Kimberlie Kennard (email), Contracts Claims & Benefits Manager | (360) 725-8298 |
| Confidential Fax | (360) 586-1320 |
| Claims Inquiry (email) | (360) 725-8298 |
| Medical Contracts Inquiry (email) | (360) 819-6479 |