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Securus Services

The Department of Corrections (DOC) contracts with Securus Technologies to provide money transfer and electronic media services for individuals and their family and friends.

Send Money

Money can be sent to individuals using JPay or Securus Technologies' Debit. Money can also be sent to incarcerated individuals through Western Union, cashier's check, or money order. For additional information on Western Union, cashier's checks, or money orders, go to the Send Money page.

JPay's Send Money is a service that lets friends and family of an incarcerated individual transfer money directly into their inmate trust account. This service allows individuals to make their community corrections and restitution payments. It can also be used to fund their media account.

JPay Send Money Resources:

Securus Debit is a service provided by Securus Technologies that lets friends and family of an individual transfer money directly into their Securus Debit account. Funds in the Securus Debit account can be used to pay for Securus services such as phone calls, eMessaging, stamps, tablet media (games, music, and movies), as well as Video Connect sessions.

Securus Debit Resources:

JPay & Securus Payment Services Fees/Rates

Money/Transfer Service Type Rate Amount Applicable Individual
Online/Kiosk/Mobile $3.25 $0.01 - $20.00 Customer
Online/Kiosk/Mobile $7.25 $20.01 - $100.00 Customer
Online/Kiosk/Mobile $8.95 $100.01 - $200.00 Customer
Online/Kiosk/Mobile $10.95 $200.01 - $300.00 Customer
Phone/Interactive Voice Response $3.25 $0.01 - $20.00 Customer
Phone/Interactive Voice Response $7.95 $20.01 - $100.00 Customer
Phone/Interactive Voice Response $8.95 $100.01 - $200.00 Customer
Phone/Interactive Voice Response $10.95 $200.01 - $300.00 Customer
Cash Locations (MoneyGram and Other) $6.95 $0.01 - $5,000.00 Customer
Check or Money Order No Cost $0.01 - $300.00 Customer

AdvanceConnect or Securus Debit Deposit

$2.00 fee per funding event for up to $300 deposit is applied only on deposits from friends and family. Transfers from trust accounts to Securus Debit from the incarcerated individuals will not be subject to these fees. If paid by check or money order, the fee does not apply.

Send Email

Securus' Email service provides a way for friends and family to write electronic letters to their incarcerated loved ones. Because incarcerated individuals do not have access to the internet, Securus' email service works differently than your email program at home. Incarcerated individuals receive their email according to a schedule set by their facility, and emails are subject to screening and delivery rules that apply to traditional mail.

VideoGrams are part of Securus' email service. A VideoGram is a recording using a webcam attached to your computer. VideoGrams are limited to 30 seconds in duration, and are attached to emails you will send to an incarcerated individual.

Go to the Send Mail page for more information about sending messages to incarcerated individuals. Additional Securus resources can be found below:

Per DOC 450.100 Mail for Individuals in Prison (pdf), all incoming and outgoing correspondence written in a language other than English, including correspondence written in more than one language, will be reviewed. Email will be translated using a translator available on the Securus system.

Securus Communication Services Rates and Fee

Money/Transfer Service Type Rate Amount Applicable Individual
Stamp Packages $2.00 6 stamps Individual or Customer
Stamp Packages $5.00 20 stamps Individual or Customer
Stamp Packages $7.50 35 stamps Individual or Customer
Stamp Packages $10.00 60 stamps Individual or Customer
Email 1 Stamp Per email Individual or Customer
Photo Attachment 1 Stamp Per attachment Customer
eCard 1 Stamp Per attachment Individual or Customer
Snap N' Send 1 Stamp Per photo Customer
Inbound VideoGram 4 Stamps Per 30 second video clip Customer
Fee - Automated or Live Deposit (Friends and Family) $2.00 Per funding event Individual or Customer

Electronic Message Delivery Distribution

Per DOC Policy 450.100 Mail for Individuals in Prison I.E.3. (pdf), all electronic messages will be distributed within seven business days. The chart below shows the distribution of electronic messages as of Thursday, July 18, 2024.

State Corrections Center Earliest Pending Inbound Earliest Pending Outbound Seven Business Days Ago
Airway Heights 7/5/24 7/12/24 7/9/24
Cedar Creek 7/17/24 7/17/24 7/9/24
Clallam Bay 7/17/24 7/18/24 7/9/24
Coyote Ridge 7/15/24 7/17/24 7/9/24
Mission Creek 7/17/24 7/17/24 7/9/24
Monroe 7/14/24 7/16/24 7/9/24
Olympic 7/17/24 7/17/24 7/9/24
Stafford Creek 7/14/24 7/16/24 7/9/24
Washington – Men 7/14/24 7/17/24 7/9/24
Washington – Women 7/16/24 7/18/24 7/9/24
State Penitentiary 7/14/24 7/15/24 7/9/24

Buy Music & Media

The technology provider, Securus Technologies, will provide JPay player tablets to incarcerated individuals. When funds are provided to individuals’ media accounts, individuals can rent or buy media using this device. The JPay Player allows individuals to access music, movies, eBooks, FM radio, games, and the ability to read and write emails.

Securus Media Fees/Rates

Product/Service Rate Amount
Music $0.69 - $1.99 + tax Per Song
Music Albums $0.99 - $14.99 + tax Per Album
Movies Free - $9.99 + tax Per Movie
Television Episodes $1.70 - $2.28 + tax Per Episode
eBooks Free Per Book
Premium eBooks Free - $14.99 + tax Per Book
Audio Books Free - $19.00 + tax Per Book
Games Free - $8.98 + tax Per Game
Newsstand $5.99 + tax Per Month
Law Library Access Free  
JP6 Tablet (Initial Deployment) Free Per Unit
JP6 Tablet (Fee for Broken Unit) $129.99 + tax Per Unit
Gummy Earbuds with Microphone $14.99 + tax Per Unit
JP6 (7 inch) Power Adapter $15.99 + tax Per Unit
Keyboard $19.99 + tax Per Unit
JP6 (7 inch) Tablet Case $5.99 + tax Per Unit

Tablet Taxes, Fees, and Surcharges

In addition to the rates above, vendor will charge the following taxes, fees, and surcharges in connection with tablet services:

  • Automated or Live Deposit – $2.00 per funding event
  • Check or Money Order – No Cost
  • Taxes – As required by applicable law or regulation without markup.

Video Visitation

Securus' Video Visitation service is a virtual way for friends and family to talk face-to-face with an incarcerated individual from home using a personal computer.

Go to the Video Visits page for more information about video visitation at the Department of Corrections (DOC). Additional Securus resources can be found below:

Securus Video Visitation Fees/Rates

Product/Service Rate Amount Applicable Individual
Video Visit $4.95 Per 30 Minute Visit Customer

Securus Help

Securus

To open a Securus account, you will need to know the inmate's DOC Number.

Visit Securus' website for information about registering, billing, managing your accounts, and more.

Contact

You may also contact Securus with questions in the following ways: