INFOGRAPHIC: Gemba Walks
100-PO037 (R 10/2018)
10 Questions to Ask on Gemba Walks
- What are you working on right now?
- Is there an established process for completing the task?
- What challenges are you facing?
- How do you identify a challenge?
- What can you fix?
- What can't you fix?
- Who do you talk to when something goes wrong?
- Do you use a visual management board?
- If yes, is it useful and how does it help?
- If no, why don't you use one?