Contact Family Services
See the main Contact Us webpage for other Department contacts.
Monday – Friday
8:00 a.m. – 5:00 p.m.
Physical & Mailing Address
Statewide Family Services
|Carrie Kendig, Family Services Program Manager||(253) 680-2617|
|Michael Eby, NW Region Family Services Specialist
Prisons: CBCC, MCCCW, OCC, WCC | Work Release: Bishop Lewis, Helen B. Ratcliff, Madison Inn, Progress House, Rap House & Lincoln Park, Reynolds
|Caroline Melhuish, SW Region Family Services Specialist
Prisons: CCCC, LCC, SCCC, WCCW | Work Release: Clark County, Longview, Olympia
|William "Bill" Copland, SE Region Family Services Specialist
Prisons: CRCC, WSP, Yakima Women's Overpopulation | Work Release: Ahtanum View, Peninsula
|Gheorghe Turcin, NE Region Family Services Specialist
Prisons: AHCC, MCC | Work Release: Bellingham, Brownstone, Eleanor Chase House, Snohomish
Statewide Family Council Program
|Scott Russell, Deputy Director||(360) 725-8840|
|Debra Dobson, Executive Secretary||(360) 725-8841|
Local Family Council Representatives
Representatives listed below are family members of inmates whom have been elected to a Local Family Council (LFC) officer position (Family Chair or Family Secretary) by majority vote. See the Regional Liaisons for DOC contacts for each prison facility.
Other Government Resources
Below are a few contact resources from other Washington State government agencies that may be relevant and/or helpful.
Department of Social & Health Services (DSHS)
|General Information/Ask DSHS||(800) 737-0617
|Alcohol/Drug Use & Mental Health||(877) 301-4557|
|Child Support/Support Enforcement||(800) 457-6202|
Benefits, childcare, housing needs, etc. Replace lost or stolen Quest/EBT card: (888) 328-9271
|Report Abuse & Neglect (Child/Vulnerable Adult)||(866) 363-4276|
Health Care Authority (HCA)
|Apple Health (Medicaid)||(800) 562-3022
Family Help Line
A statewide, toll-free telephone line offered by the Parent Trust for Washington Children (PTWC) non-profit organization. Parenting coaches are available Monday – Friday, 9:00 a.m. – 5:00 p.m., to give individualized support, information and referrals, parenting education and techniques, and assistance with stress reduction and advocacy.
|Family Help Line||(800) 932-HOPE (4673)|
|You will hear a brief instruction message. Press "2" if you would like to speak with or leave a message with a parenting coach, or press "4" if you like to access the parent information line.|