Monroe Correctional Complex (MCC)
Facility Alerts & Notices
Before visiting, check this page for notices and alerts that may impact your travel plans.
- November 18 - November 22, 2024: Securus Video Connect will be unavailable while a system update is performed
- Any existing scheduled remote or onsite video calls will be canceled.
- If your video call date arrives and it hasn’t been canceled yet, you will receive an error message if you attempt to start or join the session.
- Sessions scheduled to occur after November 18, 2024 at 6 p.m. PST will be automatically refunded – there is no need to contact the customer care center.
- No new remote or onsite video calls can be scheduled during the downtime, even if the requested date is after November 22, 2024.
- You should wait to access Securus Video Connect until Monday, November 25, 2024. Please do not attempt to create a new account, log in to an existing account, schedule or attend any sessions before then.
- Securus is dedicated to continually upgrading its services to keep loved ones better connected. Thank you for your patience during this update.
- Learn more and contact Securus
- Friday, November 22, 2024 SRTC visiting will be closed 12:30 p.m. – 3:30 p.m.
- Sunday, November 24, 2024: WSR visiting will be closed 12:30 p.m. – 3:30 p.m.
- Sunday, December 8, 2024: TRU visiting will be closed 12:30 p.m. – 3:30 p.m.
- Saturday, December 21, 2024: TRU visiting will be closed 12:30 p.m. – 3:30 p.m.
- Sunday, December 22, 2024: MSU visiting will be closed 12:30 p.m. - 3:30 p.m.
Contact & Location
At A Glance
Local Family Council
DOC Policy 530.155 Family Councils (pdf)
Custody Level: Maximum,
Close, Medium & Minimum
Capacity: 2,400 male inmates
Year Opened: 1910
MCC Visiting Information
Lodging and Transportation Assistance Program (LTAP)
The Lodging and Transportation Assistance Program (LTAP) was developed to help reduce the financial burden placed on families due to the cost associated with travel to/from a facility. Qualifying applicants may request up to two separate $50 reimbursements to assist with the cost of fuel and/or a hotel stay when visiting their loved on. You can find more information and the application at the link above.
Visitor Application Process
To visit an inmate, you must complete the visitor application process. Go to the Prison Visits webpage for information about what is required in your specific circumstances to complete the visitor application process.
The visitor application process must be completed for both Prison Visits and Video Visits.
Visitor Guidelines
The general guidelines that are applicable to all prison facilities is detailed in DOC Policy 450.300 Visits for Incarcerated Individuals (pdf). MCC also has its own Visitor's Guidelines (pdf) detailing important notices, visiting rules, guidelines for all visits (prison and video), and regular visiting hours for each housing unit.
MCC's Regular Visiting Hours have also been published below as a quick reference for your convenience.
Scheduled Events
Many scheduled events are hosted at MCC. These events may disrupt regularly scheduled visiting hours. Please refer to the MCC Event Calendar (pdf) for information regarding upcoming scheduled events.
Regular Visiting Hours
Below are the regularly scheduled visiting hours for each unit that accepts visitors at MCC. Regular visiting hours are subject to change due to unplanned incidents, as well as scheduled events. Please check the facility alerts & notices, MCC Event Calendar (pdf), MCC Visit Schedule Calendar (pdf) and Visitor's Guidelines (pdf) for information that may impact your travel plans.
Washington State Reformatory Unit (WSRU), Twin Rivers Unit (TRU), & Sky River Treatment Center (SRTC, formerly Special Offender Unit)
Visitors can begin check-in at 12:00 p.m.
| No Visitor Check-In/Processing During These Times | ||
|---|---|---|
| 2:45 p.m. – 4:30 p.m. | 6:30 p.m. – 7:30 p.m. (close of visiting) | |
| Friday | Saturday | Sunday | Monday | |
|---|---|---|---|---|
| Rotating Schedule – See Visit Schedule Calendar (pdf) | 12:30 p.m. - 7:30 p.m. | 12:30 p.m. - 7:30 p.m. | 12:30 p.m. - 7:30 p.m. | 12:30 p.m. - 7:30 p.m. |
Minimum Security Unit (MSU)
Due to facility limitations, MSU visitors wishing to visit all day, will need to leave at the end of the first visit period and return for the second period.
Visitors can begin check-in at 12:30 p.m. for the first session, and 5:30 p.m. for the second session.
| No Visitor Check-In/Processing During These Times | |
|---|---|
| Monday and Friday | Saturday and Sunday |
| 2:15 p.m. – 5:30 p.m. | 2:15 p.m. – 4:30 p.m. |
| Friday | Saturday | Sunday | Monday | |
|---|---|---|---|---|
| Rotating Schedule – See Visit Schedule Calendar (pdf) | 1:00 p.m. - 3:30 p.m. 6:00 p.m. - 8:30 p.m. |
1:00 p.m. - 8:30 p.m. | 1:00 p.m. - 8:30 p.m. | 1:00 p.m. - 3:30 p.m. 6:00 p.m. - 8:30 p.m. |
Intensive Management Unit (IMU)
Due to facility limitations, IMU visitors wishing to visit all day, will need to leave at the end of the first visit period and return for the second period.
Visitors can begin check-in at 12:30 p.m. for the first session, and 4:30 p.m. for the second session.
| Friday | Saturday | Sunday | Monday | |
|---|---|---|---|---|
| Rotating Schedule – See Visit Schedule Calendar (pdf) | 1:00 p.m. - 3:30 p.m. 5:00 p.m. - 7:30 p.m. |
1:00 p.m. - 3:30 p.m. 5:00 p.m. - 7:30 p.m. |
1:00 p.m. - 3:30 p.m. 5:00 p.m. - 7:30 p.m. |
1:00 p.m. - 3:30 p.m. 5:00 p.m. - 7:30 p.m. |
Video Visiting Hours
Per Video Visit Expectations (pdf), video visits will be scheduled in 30 minute increments and may not exceed one hour in duration. Video visits may be scheduled by an approved visitor through Securus at least 24 hours in advance.
| Days | Time |
|---|---|
| Daily: | 7:30 a.m. – 10:30 a.m. 12:30 p.m. – 3:30 p.m. 5:30 p.m. – 8:30 p.m. 9:30 p.m. – 10:00 p.m. |
| Days | Time |
|---|---|
| Daily: | 7:45 a.m. – 10:30 a.m. 12:45 p.m. – 3:30 p.m. 5:45 p.m. – 8:30 p.m. |
| Days | Time |
|---|---|
| Daily: | 7:30 a.m. – 10:30 a.m. 12:30 p.m. – 3:30 p.m. 5:30 p.m. – 8:30 p.m. |
| Days | Time |
|---|---|
| Daily: | 9:30 a.m. – 10:00 a.m. 2:30 p.m. – 3:00 p.m. 6:30 p.m. – 7:00 p.m. |
Living Units
The information below will inform you of the custody level the incarcerated individual you are inquiring about is assigned to depending on what unit he is living in:
Minimum Security Unit (MSU)
Custody Level: Minimum
Living Units: A, B, C, and D
There are three 120 bed living units and one 90 bed unit housing a Mental Health program called the Crossroads Program. This program is the only one in Washington State DOC that allows mentally ill incarcerated individuals to transition through lower levels of custody and accept more responsibility for managing their own mental health. MSU has a capacity of 468 and accepts selected short-term (4 years or less to serve) incarcerated individuals with minimum custody.
Washington State Reformatory Unit (WSRU)
Custody Level: Medium/Minimum MI3
Living Units: A, B, C, and D
Incarcerated individuals are housed in two large cellblocks that are the prominent focal point of this historical building. Each cellblock has 316 cells and houses approximately 360 incarcerated individuals. The Reformatory has an inpatient hospital that can also be utilized by other correctional facilities within the state. There are five Extended Family Visit mobile homes that allow for incarcerated individuals to visit family style with their immediate relatives, spouses, and children. These units provide services for the entire MCC complex.
Sky River Treatment Center (SRTC)
formerly Special Offender Unit (SOU)
Living Units (Custody Levels): A/B (Maximum), C/D (Close), E/F (Medium/Minimum MI3)
The Sky River Treatment Center (SRTC, formerly Special Offender Unit) provides a facility to treat/house the many Seriously Mentally Ill (SMI) incarcerated individuals needing a residential level of care. SRTC has a 400 bed capacity with the addition of the Medium/Minimum custody housing of E and F Unit. SRTC is made up of a total of six living/treatment units offering specific treatment functions and unique programs.
Intensive Management Unit (IMU) – Violator Unit
Custody Level: Maximum
Living Unit: IMU
The Intensive Management Unit is a security level five facility and is the newest addition to the Monroe Correctional Complex. The 200 bed IMU houses behaviorally difficult-to-manage incarcerated individuals in a highly-controlled environment. This IMU has been designated the mental health IMU for the state. In 2015, 100 beds of the IMU was designated to house DOC Community Corrections violators.
Twin Rivers Unit (TRU)
Living Units (Custody Levels): A/B (Medium), C/D (Minimum MI3)
The Twin Rivers Unit houses over 800 incarcerated individuals in four living units: two minimum custody units and two medium custody units, each housing approximately 200 incarcerated individuals. The Washington State Sex Offender Treatment and Assessment Program (SOTAP) is located at TRU and incarcerated individuals participating in the program are housed in C-Unit, a minimum long term security unit.
Facility Programs
Academic & Partnership Programs
- Adult Basic Education
- Business Associate of Technical Arts Degree
- College Prep Math
- English as a Second Language
- General Education Development (GED)
- Medication Management
- Sustainability in Prisons Project
Research Based Programs
Work & Vocational Programs
- Building Maintenance/Construction Trades
- Graphic Arts & Printing
- Information Technology
- Small Business Entrepreneur
- Complete list of programs (pdf)
Community Involvement
Monroe Correctional Complex (MCC) expands public awareness of the Department of Corrections (DOC) with volunteers. This partnership encourages supervised interaction between responsible citizens and inmates.
Volunteers at Monroe
Community volunteers provide programs and services that promote positive reintegration into the community. These groups focus on religious, cultural, personal accountability, and reentry assistance. Volunteers provide personal and professional expertise in teaching inmates real–life skills necessary to achieve successful transition to community life.
Volunteer Religious Programs
A substantial number of community volunteers offer a variety of social and religious programming opportunities for inmates at Monroe. The facility has two full–time Chaplains to cover the five separate units within the complex. The facility relies heavily on faith–based volunteers to provide spiritual programming opportunities to inmates of all faiths in accordance to correctional guidelines.
Art in Public Places
The Art in Public Places (AIPP) program facilitates the acquisition, placement, and stewardship of artwork in state-funded building projects throughout Washington. The Washington State Legislature established the AIPP program in 1974 to acquire artwork for educational institutions and state agencies, funded by ½ of 1 percent of the state’s portion of construction costs. Today, the State Art Collection includes more than 4,700 artworks.
Monroe Superintendents
Monroe Correctional Complex
Superintendent Jack Warner
Jack Warner began his career in Corrections in 1989 as a Correctional Officer at the Washington State Reformatory. He promoted through the ranks of Sergeant, Lieutenant, and Captain, as well as an Investigator in the Intelligence and Investigations Unit. Jack was promoted to Associate Superintendent of SRTC/IMU in 2013. Jack has an extensive history of Emergency Response dating back to 1991 when he became a member of the MCC Special Emergency Response Team (SERT), where he remained a member for the next 20 years. Jack has taught Emergency Management for many years and currently has oversight of MCC's Specialty Teams.
Superintendent of Twin Rivers Unit (TRU) & Minimum Security Unit (MSU)
Superintendent Lisa Anderson
Lisa began her career with the Department of Corrections in 1992 as a Corrections Officer at Clallam Bay Corrections Center. Since then, she has held various other positions at DOC, including Classification Counselor, Correctional Program Manager, Associate Superintendent, and Health Services Administrator. Lisa has a strong working knowledge of classification, programming, and reentry work.
Lisa has a unique understanding of the many layers it takes to run a facility such as MCC and she has developed a good balance of humanity and business need.
Lisa graduated from City University of Seattle in 2013 with a bachelor’s degree in management with an emphasis in human resources.